Click here NOTICE by 20 MAY 2020 about Cambodian Travel Restrictions.

Flight Booking

Flight Check-in

Enter your booking details. All international passengers are required to present at the check-in counter 2 hours before departure to verify your travel documents/Checked baggages avoiding the off load at the boarding gate.

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Baggage, Seats

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Your Trip

Flight Info

Customer Guideline Customer Guideline

Point Chart

 

Redemption Table Ticket Award
Redemption points in the below chart are for one way itinerary.

Flight (Origin – Destination) Equivalent Point for
Redeem Flight
Award Points of
each Flight Flown
REPPEK (v.v) Siem Reap - Beijing (v.v) 18,000 2,000
REPCAN (v.v) Siem Reap - Guangzhou (v.v) 11,500 1,200
PNHCAN (v.v) Phnom Penh - Guangzhou (v.v) 16,400 1,800
REPPVG (v.v) Siem Reap - Shanghai (v.v) 15,400 1,700
PNHPVG (v.v) Phnom Penh - Shanghai (v.v) 17,800 1,900
REPBKK (v.v) Siem Reap - Bangkok (v.v) 4,900 500
REPSGN (v.v) Siem Reap - Hochiminh City (v.v) 9,600 1,000
KOSSGN (v.v) Sihanouk Ville - Hochiminh City (v.v) 5,300 500
PNHSGN (v.v) Phnom Penh - Hochiminh City (v.v) 9,000 1,000
REPDAD (v.v) Siem Reap - Danang (v.v) 10,200 1,100
REPHAN (v.v) Siem Reap - Hanoi (v.v) 9,800 1,000
REPKOS (v.v) Siem Reap - Sihanouk Ville (v.v) 8,300 900
KOSPNH (v.v) Sihanouk Ville - Phnom Penh (v.v) 5,900 600
PNHREP (v.v) Phnom Penh - Siem Reap (v.v) 5,900 600
KH-CN & Others Other Flights between Cambodia – China & other countries 13,400 1,400

Registration

  • Go to website Cambodia Angkor Air (www.cambodiaangkorair.com),
  • Choose AngkorWards to register in http://angkorwards.cambodiaangkorair.com/
  • Follow step of website to input information for registration:
  • Cambodia Angkor Air sends email to registered address to request customer to reconfirm account
  • Customers have to reconfirm by click in registration link attached in the email.
    Mandatory information of members:
    • Full name (following order in passport/ID)
    • Gender
    • Date of birth
    • Passport/ID number
    • Phone number
    • Email address

Earn Points

  • After flights, Members have to go to website of Cambodia Angkor Air, login their account
    Choose tab EARN POINT in MENU to access page http://angkorwards.cambodiaangkorair.com/en/Account/ViewPoin
  • Member clicks in “ADD POINT” to get bonus points
    The screen will show a mask and require Members to input ticket numbers
  • Members input tickets and get the equivalent points for the flight they have already flown.
    Condition of bonus points:
    • Flights operated by Cambodia Angkor Air (including charter flights)
    • Tickets issued in Cambodia Angkor Air stock 188, Codeshare flights are not applied.
    • Bonus points for flights flown by correct members named in tickets

Get award ticket

At Office

  • Members (or who is authorized according to Authorization Form, also called Member in following steps) go Cambodia branch office of Cambodia Angkor Air in PHNOM PENH to get redemption:
  • Cambodia Angkor Air staffs guide Member to complete Award Request Form
  • Members complete Award Request Form and submit Cambodia Angkor Air with ID/passport
  • Members allow pay taxes and fees including nonrefundable ticketing charge 5USD and exchange equivalent point for award tickets.
  • Cambodia Angkor Air staffs collect money from Members and issue ticket, deduct equivalent point in member account
  • Cambodia Angkor Air staffs inform members information of itinerary and points deducted
  • Members login to account to check points deducted for the award tickets


Online Process

  • After flight, Members have to go to website of Cambodia Angkor Air, login their account
  • Members choose tab REDEEM in MENU to access page http://angkorwards.cambodiaangkorair.com/en/Redeem
  • Members choose itinerary to Follow booking process and allow point deduction and pay taxes and fees including nonrefundable ticketing charge
  • Cambodia Angkor Air system deducts point, collect money, and issue the award tickets
  • Members receive emails with tickets issued with taxes and fees only
  • Members login to account to check points deducted for the award tickets

Conditions of Award tickets:

  • Applied for REGULAR flights operated by Cambodia Angkor Air (NOT charter flights)
  • Redemption in Cambodia branch office require Award Request prior to the departure at least 03 days.
  • The point amount for exchanging award flight is subject AngkorWards Award Chart
  • Points accrual first will be deducted first
  • Number of points deducted for itinerary of combination of different flights is the sum of the point deduction for each flight.
  • Validity of award ticket: 01 year from the date of commencement of travel
  • For totally unused ticket, change to ticket (rebook/upgrade) must be done within 01 year from the date of original ticket issuance and validity of the new ticket is validity of the original ticket.
  • ID/AD/Award tickets are not applied to get bonus points

Refund/Upgrade/Change

At Office

  • Members (or who is authorized according to Authorization Form, also called Member in following steps) go Cambodia branch office of Cambodia Angkor Air in PHNOM PENH to get redemption:
  • Cambodia Angkor Air staffs guide Members to complete Refund Request Form
  • Members complete Refund Request Form and submit Cambodia Angkor Air with ID/passport
  • Members allow:
    • Refund
      Permitted to refund taxes & surcharges (excluding ticketing charge)
      Not Permitted refund bonus points deducted
    • Change date of flights: NOT Permitted
    • Upgrade: NOT Permitted
  • Members pay the charge AND/OR exchange equivalent point for award tickets
  • Cambodia Angkor Air staffs collect money from Members and issue ticket if date change, deduct equivalent point in member account
  • Cambodia Angkor Air staffs inform members information of new itinerary AND/OR points deducted
  • Members login to account to check points deducted for the award tickets

Condition of Refund Award tickets:

  • Just Applied for UNUSED award tickets